{"generated_at":"2026-04-23T22:22:46.386Z","source":"sunhomies.com product KB","product_count":13,"products":[{"id":"cpp","name":"Cold Plunge Pro","subtitle":"Hard-Shell Professional Cold Plunge","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Cold Plunge Pro"},{"type":"p","text":"Hard-shell professional cold plunge with integrated chiller. Multiple hardware revisions – identifying the version is critical for troubleshooting."},{"type":"specs","items":[{"label":"Temp Range","value":"32°F – 70°F"},{"label":"Water Capacity","value":"150 gallons"},{"label":"Fill Time","value":"10–20 min"},{"label":"Cool-Down","value":"~8 hrs to 3–8°C"},{"label":"Energy","value":"~1 kWh/day (<$1/day)"},{"label":"Wheel Rating","value":"3,000 lbs (removable)"}]},{"type":"h","text":"Hardware Versions"},{"type":"table","headers":["Version","Identifiers","Filtration","Features"],"rows":[["Early 2024","Button control (no touchscreen)","1 pump, 5×2.5 filter","Ice mode only, Ozone+UV, no Wi-Fi"],["Pre-June 2025","1 pump, no Wi-Fi, solid white light","5×2.5 (upgradeable to 10×2.5)","Color-cycling tub light, Ozone+UV. Late batches: silver speed knob (3-speed)"],["Post-June 2025","2 pumps, usually Wi-Fi","10×2.5 filter","Filtration off via menu. Wi-Fi: Detail Settings > Match Network"]]},{"type":"warn","severity":"warning","text":"Will not operate at sub-freezing outdoor temperatures – pipes will freeze."},{"type":"h","text":"Shipping Crate Dimensions"},{"type":"specs","items":[{"label":"Crate Length","value":"84.0\""},{"label":"Crate Width","value":"37.0\""},{"label":"Crate Height","value":"42.0\""},{"label":"Crate Weight","value":"636 lbs"},{"label":"Floor Footprint","value":"21.58 sq ft"}]},{"type":"warn","severity":"info","text":"Crate Dimensions — Cold Plunge Pro: 84.0\" L × 37.0\" W × 42.0\" H (7.0' × 3.1' × 3.5'). Weight: 636 lbs. Sq Ft: 21.58"}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"No Water Circulation / Pump Pulsing"},{"type":"p","text":"Most common CPP issue. Could be faulty pump or power supply – no reliable way to tell, so we replace both to minimize service visits."},{"type":"h","text":"Tier I Intake"},{"type":"h","text":"Replacement Parts – Full SKU Guide"},{"type":"p","text":"When sending 24V power supplies or pumps for Cold Plunge Pro filtration repairs, include ALL related SKUs along with standard parts. Send one full set per pump."},{"type":"h","text":"CPP with 2 Pumps (Most units shipped after May 2025 – verify with photos)"},{"type":"list","items":["2x PPPOWER24V","2x PPPUMP24V","2x PPPUMP24VCABLEADAPTER","2x PPPUMP24VHOSEFITTING"]},{"type":"h","text":"CPP with 1 Pump (Most units shipped before May 2025 – verify with photos)"},{"type":"list","items":["1x PPPOWER24V","1x PPPUMP24V","1x PPPUMP24VCABLEADAPTER","1x PPPUMP24VHOSEFITTING"]},{"type":"warn","severity":"info","text":"These additional SKUs (cable adapter + hose fitting) are required because the 24V pump variants do not natively fit the previous 12V configuration."},{"type":"h","text":"Variable Speed Pump Units (silver knob next to control panel)"},{"type":"list","items":["1x 12V 200W power supply (Amazon only for now)","1x PPPUMP12VVAR"]},{"type":"p","text":"Some variable speed units may have two pumps. If so, send two full sets of the above."},{"type":"warn","severity":"danger","text":"Always verify pump count and configuration with photos. NEVER assume the configuration. Variable speed units are identified by the silver knob next to the control panel."},{"type":"h","text":"Flow Logic"},{"type":"list","items":["Slow/pulsing water instead of consistent flow – should visibly move water like a low-power hot tub jet","Below 37°F = ice-making mode – unit does NOT circulate during ice making. Check customer's set temp.","Newest CPP: 15-min filtration cycle in ice cycle (ice → defrost → filter → repeat)","Filtration normalizes water temp, works against ice-making – by design"]},{"type":"h","text":"Filtration & Sanitation Behavior by Version"},{"type":"table","headers":["","Pre-June 2025 (1-pump units)","Post-June 2025 / APEX (2-pump units)"],"rows":[["Ice Making Mode (≤37°F)","Filtration does NOT run during ice making mode","Sanitation cycle runs automatically as part of ice making. No need to press pump button."],["Above Ice Making (≥38°F)","Filtration runs all the time. Sanitize button triggers UV/ozone cycle, but the unit filters continuously.","Must manually turn on Polar Jets to circulate water. If jets are not turned on, water sits stagnant."],["Auto Defrost (≤32°F)","Available but may blink for days – normal behavior at these temps","Auto defrost is automatic: cool → generate ice → defrost → repeat"]]},{"type":"warn","severity":"warning","text":"For post-June 2025 units at 38°F or above: the customer MUST turn on the Polar Jets manually to circulate water. Stagnant water leads to sanitation issues. For pre-June 2025 units, filtration is always running at 38°F+ so this is not a concern."},{"type":"h","text":"CPP INTERNAL DIAGNOSTIC LADDER"},{"type":"p","text":"Cooling is achieved through stainless steel tub-wall refrigeration coils. The pump does not drive the cooling system but helps maintain consistent temperature distribution and supports filtration circulation."},{"type":"h","text":"Step 1: Confirm Compressor Operation"},{"type":"h","text":"Step 2: Confirm Water Circulation (Consistency Check)"},{"type":"p","text":"Note: Unlike standard inline chillers, CPP cooling does not depend on filtration flow to activate. However, poor circulation can cause uneven readings and perceived cooling issues."},{"type":"h","text":"Step 3: Parameter Verification (Before Parts Replacement)"},{"type":"warn","severity":"info","text":"Do not replace refrigeration components until compressor operation, circulation, and parameters are verified."},{"type":"h","text":"Factory Default Control Parameters"},{"type":"list","items":["Lower set point limit: 23°F / -5°C","Higher set point limit: 59°F / 15°C","Sterilization time: 15 minutes","Alarm time delay: 60 minutes","Low temperature alarm: OFF","High temperature alarm: OFF","Stop time after defrost: 10 minutes","Compressor continues to run when defrost temp is reached: 100 minutes","Display during defrost: 00 (normal display)","Ice-making return difference: 11°F / 6°C","Defrost duration: 18 minutes","Constant temperature return difference: 5°F / 3°C","Offset on water temperature: 0°F / 0°C","Compressor delay start time: 2 minutes","Higher set point limit: 59°F / 15°C"]}]},{"key":"maintenance","title":"Maintenance","blocks":[{"type":"h","text":"Filter Replacement"},{"type":"p","text":"Pre-June 2025: 5×2.5 filter (upgradeable). Post-June 2025: 10×2.5 standard. Frequency depends on usage."},{"type":"h","text":"Draining"},{"type":"p","text":"Threaded nozzle at base connects to adapter/hose. Some use an electric water pump."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"Wheels removable?","answer":"Yes."},{"question":"Wheel rating?","answer":"3,000 lbs."},{"question":"Outer edge support weight?","answer":"Yes, can support a person entering."},{"question":"Fill time?","answer":"10–20 min for 300–450L."},{"question":"Energy usage?","answer":"~1 kWh/day, <$1/day."},{"question":"How to tell which version?","answer":"1 pump = older, 2 pumps = newer. Silver knob = variable speed. Touchscreen vs buttons helps ID generation."},{"question":"Are weather covers required on the Plunge Pro?","answer":"The weather cover is advised during periods of rain and snow."},{"question":"How much does the Cold Plunge Pro weigh when filled with water?","answer":"The total weight of the Cold Plunge Pro filled with 150 gallons is approximately 1,590 lbs (tub weight ~345 lbs + water)."},{"question":"How long does it take to fill the Plunge Pro with water?","answer":"Generally, filling the cold plunge tub with 300–450 liters of water takes 10–20 minutes."},{"question":"How long does it take for the temperature to reach 3–8°C?","answer":"It takes about 8 hours for the water temperature to drop to 3–8°C."},{"question":"What is the temperature range?","answer":"32°F – 70°F (room temperature). Colder temperatures are possible with ice making mode, but these are not constant set temperatures."},{"question":"What is the volume of the tub / How much water can it hold?","answer":"150 gallons."},{"question":"What are the power specs?","answer":"Energy usage is about 1 kWh per day, so less than $1 per day."},{"question":"Will the plunge work in freezing outdoor temperatures?","answer":"The plunge filtration will not operate at sub-freezing temperatures as the pipes will freeze. If left in sub-zero temperatures, the valves from the tub must be closed off, and the filter cups need to be removed. This will ensure that no water is trapped in the filtration system and able to freeze."},{"question":"If using the plunge in freezing temperatures with filtration turned off, what maintenance should I be doing?","answer":"Ensure valves are closed off and filter cups are removed. Monitor water quality manually and change water more frequently since filtration is not running."},{"question":"How often do the plunge filters need to be changed?","answer":"The 20-micron filter needs to be replaced every 2–4 weeks depending on use. They cost about $5–7 each and can be bought in bulk from common retailers."},{"question":"How often do the screen filters need to be cleaned?","answer":"The screen filter needs to be cleaned every time the filter is changed. Clean with plain water and manually remove any debris."},{"question":"Can I use any chemical cleaners?","answer":"You may add one capful of peroxide or Sirona Spa Care that can be used without damaging the system. Add one capful with every water change."},{"question":"Does the Cold Plunge Pro have UL certification?","answer":"Yes, the Cold Plunge Pro's compressor is UL certified."},{"question":"How often should I use the UV button?","answer":"Daily after use on units purchased before June 2025. New units will run a UV/Ozone cycle every 15 minutes automatically."},{"question":"How long does the filtration run?","answer":"Units without polar jets: When not in ice making mode, filtration runs continually when the unit is turned on. UV/ozone runs for a 15-minute cycle when the user presses the UV button. Units with polar jets: TBD."},{"question":"Is there a Cold Plunge Pro app?","answer":"Polar jet units have the app. Everything before that does not. Good talking point: \"The Cold Plunge Pro is so energy efficient and insulated that an app is not needed. The unit has a 5-degree temperature differential, which keeps it from constantly cycling on and off.\""},{"question":"What is driving the price difference between the Commercial and Standard Cold Plunge Pro?","answer":"Commercial locations with high-volume usage require ample training and ongoing customer support compared to residential locations. Additionally, there are often replacement parts that need to be shipped at Sun Home's expense due to commercial clients not strictly adhering to maintenance protocols."},{"question":"How do I drain the tub?","answer":"In the back left corner of the unit, there is a ball valve underneath the unit. A standard water hose will attach to the unit."},{"question":"Why is my Cold Plunge leaking?","answer":"The most common cause is the condensation drain, which drains the condensation coming off of the filtration equipment. The drain is a clear tube on the back side of the plunge."},{"question":"How to troubleshoot my control panel?","answer":"Go through these steps: 1) Is the plastic film still on the touchscreen? Peeling it off may help. 2) Has the touch screen recently gotten wet? Wipe with a damp cloth and then wipe dry. 3) Power down the machine completely for a few minutes by throwing the GFI breaker or unplugging it. If none of these fix the issue, please escalate as it may need to be replaced."},{"question":"Can the sauna/plunge be scheduled to heat up in advance?","answer":"Yes. The mobile app has the ability to schedule your sessions in advance. If you tap into your sauna/plunge, you can tap on \"Schedule\" to set a time for your sauna/plunge to turn on."},{"question":"Are the wheels removable?","answer":"Yes. Each wheel is held onto the plunge body with bolts. However, each wheel also has a large rubber brake that can be rotated down to ensure the plunge remains stationary."}]}]}]},{"id":"apex","name":"Cold Plunge Pro (APEX)","subtitle":"Latest Generation Premium Cold Plunge","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Cold Plunge Pro – APEX"},{"type":"p","text":"The APEX is the pinnacle of Sun Home's cold water immersion technology. It features an integrated ice generator (chiller), dual-pump filtration, ozone injection, UV disinfection, and a touchscreen control panel with Wi-Fi connectivity. Designed for indoor or outdoor use where structural support and clearance requirements are met."},{"type":"specs","items":[{"label":"Electrical","value":"120V / 12A (dedicated GFCI circuit)"},{"label":"Filtration","value":"Dual pump, 10×2.5 filter"},{"label":"Sanitization","value":"Ozone injection + UV disinfection"},{"label":"Wi-Fi","value":"Detail Settings > Match Network (hold 3 sec)"},{"label":"Filtration Control","value":"Pump button on/off (recommend leaving on)"},{"label":"Weight Capacity","value":"Over 4,000 lbs when full"},{"label":"Min Clearance","value":"12\" sides, 36\" front grate"},{"label":"Max Ambient Temp","value":"113°F"}]},{"type":"h","text":"What's Included"},{"type":"list","items":["Sun Home Cold Plunge Pro Apex™ with integrated ice generator","Filtration system (ozone + UV)","Headrest","Insulated lid","Accessory bag","Skimmer net","Large filter wrench","Small filter wrench","Extra filters","Non-slip stair mats (peel-and-stick)","Storage drawer"]},{"type":"h","text":"Initial Setup"},{"type":"warn","severity":"info","text":"Initial cool-down may take 6–8 hours to reach optimal cold therapy temperatures (32–50°F). Using the insulated lid significantly reduces time. The chiller ends its cooling cycle automatically when set temp is reached, and restarts if temp rises 5°F above set point (Eco Mode)."}]},{"key":"controls","title":"Control Panel","blocks":[{"type":"h","text":"APEX Control Panel"},{"type":"list","items":["Power – Press for 3 seconds to switch between standby and cooling mode","Temperature – Press up/down arrows to adjust","Cooling indicator – Blue snowflake ON = actively cooling. OFF = set temp reached. Blinking = between modes.","Auto Defrost – When set to ice-making temp (37°F or less), defrost cycle is automatic: cool → generate ice → defrost → repeat","Manual Defrost – Press and hold Defrost for 6 seconds to enter/exit defrost mode (only active at 32°F or below)","Pump / Polar Jet – Press to start. Runs the filtration system (circulates water through sediment/screen filters, UV, and ozone). Recommend leaving pump running to maximize water freshness. Can be turned off while plunging.","Lighting – Press to toggle on/off. Colors controlled by included remote.","Parameters / Detail Settings – Press to select/modify specific parameters. Use arrows to adjust, press Confirm to save."]},{"type":"warn","severity":"danger","text":"Do NOT change any parameters in Detailed Settings unless environmental factors require it. Contact customer service before making changes – your plunge arrives pre-tuned for maximum capacity."},{"type":"h","text":"Constant Temperature Mode"},{"type":"p","text":"The plunge automatically ends its cooling cycle once set temperature is reached. It restarts if water temperature rises more than 5°F above the set point. This Eco Mode conserves energy and extends the unit's lifespan by preventing unnecessary cooling cycles."},{"type":"h","text":"Ice Making Mode"},{"type":"p","text":"Any set temperature at 37°F or below activates Ice Making Mode. The process: cool → generate ice → auto defrost → repeat. Due to variations in ambient temperature, water chemistry, and elevation, the ideal set temp to generate ice varies. Start at 30°F and adjust from there."},{"type":"h","text":"Wi-Fi Pairing"}]},{"key":"maintenance","title":"Maintenance & Filter","blocks":[{"type":"h","text":"Filter Replacement (Monthly Minimum)"},{"type":"p","text":"Replace the filter at least once a month. If using plunge daily, replace every 2 weeks."},{"type":"h","text":"Draining"},{"type":"list","items":["Drain is located beneath the back of the plunge, in the middle","Can drain directly or connect to a hose/pipe","Open drain valve and wait for full drainage","Can expedite with a floor drain nearby"]},{"type":"h","text":"General Maintenance"},{"type":"list","items":["Regularly check water inlet/drainage for sufficient flow","Keep filter clean to prevent clogging and unit damage","Keep area around chiller well-ventilated. Clean chiller sides regularly for heat exchange efficiency.","Inspect cable connections and power supply regularly. If abnormal functioning or smell, turn off immediately and contact support.","For extended non-use: drain water. Before restarting, check all parts and ensure system is completely filled."]}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"APEX Troubleshooting Guide"},{"type":"table","headers":["Problem","Possible Cause","Solution"],"rows":[["Chiller doesn't work (no display, no fan/compressor sound)","No electrical power","Check power supply, wiring, fuses. Ensure GFCI breaker is in upright position."],["Chiller works but no/insufficient cooling (temp displays, no error codes)","Compressor works but fan doesn't","Check fan wiring. Replace condenser or fan motor if needed."],["","Fan works but compressor doesn't","Check compressor wiring. Replace condenser or compressor if needed."],["","Poor chiller location","Ensure sufficient air circulation (12\" sides, 36\" front)."],["","Wrong temperature setting","Set correct temperature."],["","Refrigerant leak","Have chiller checked by a refrigeration technician."],["Chiller doesn't stop (temp displays, no error codes)","Wrong parameters","Inspect and adjust parameters (should be just above chiller capacity)."],["","Pressure switch malfunction","Turn off filter pump, restart. If chiller doesn't react, adjust or replace pressure switch."],["","Electrical failure","Contact local licensed professional."]]}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"What electrical outlet do I need?","answer":"120V dedicated GFCI outlet, 12A. If a dedicated outlet is needed, it should be installed by a licensed electrician. Failure to use GFCI voids warranty."},{"question":"How long does initial cool-down take?","answer":"6–8 hours to reach 32–50°F depending on starting water temp and ambient conditions. Using the insulated lid significantly reduces time."},{"question":"How does Eco Mode work?","answer":"The plunge stops cooling once set temp is reached and restarts if temp rises 5°F above set point. This saves energy and extends the unit's life."},{"question":"How does Ice Making Mode work?","answer":"Set temp to 37°F or below. The plunge automatically cycles: cool → ice → defrost → repeat. Start at 30°F and adjust to preference."},{"question":"How heavy is it when full?","answer":"Over 4,000 lbs. Ensure your surface can support this weight."},{"question":"What clearance is needed?","answer":"At least 12 inches on sides, 36 inches from the front grate. Max ambient air temperature: 113°F."},{"question":"Should I leave the pump running?","answer":"Yes – recommended for maximum water freshness. The pump circulates through sediment/screen filters, UV, and ozone. Can be turned off while plunging."},{"question":"Can I use it as a hot tub?","answer":"The APEX is designed for cold plunging. If used with warm water, you must use standard hot tub sanitizing chemicals (chlorine). Bacteria grow easily in warm water. Best performance is below 50°F."},{"question":"LED lights and UV-C bulb warranty?","answer":"90 days from date of purchase (shorter than the 1-year warranty on other components)."},{"question":"How do I store it long-term?","answer":"Drain the water. Before restarting, check all parts and ensure the system is completely filled with water."}]}]}]},{"id":"cps","name":"Cold Plunge Standard","subtitle":"Inflatable Cold Plunge with Chiller","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Cold Plunge Standard (Inflatable)"},{"type":"p","text":"The Cold Plunge Standard is an inflatable tub paired with a standalone chiller unit. Temperature range of 32°F–107°F (heats and cools). Features vertical or horizontal inflatable tub, chiller, lid with straps/buckle, and inflation pump. Connects to a standard 110–120V GFCI outlet with an 11A breaker."},{"type":"specs","items":[{"label":"Temp Range","value":"32°F – 107°F"},{"label":"Chiller Size","value":"21.2\" × 15.7\" × 21.7\""},{"label":"Tub Interior","value":"69\" × 19.5\" × 23.5\""},{"label":"Water Capacity","value":"80–90 gal (300–350L)"},{"label":"Noise Level","value":"55–60 dB"},{"label":"Electrical","value":"110–120V / 11A"},{"label":"Run 24/7","value":"Yes"},{"label":"Tub PSI","value":"8–10 PSI (DO NOT EXCEED 10)"}]},{"type":"h","text":"What's Included"},{"type":"list","items":["Plunge tub","Protective tub cover","Carrying case for transport","Chiller","Air pump for inflation","Repair kit (patches holes up to 10cm × 20cm)","Plastic filter wrench (for paper filter changes)","Spare paper filter (pre-installed inside chiller)","Inlet and outlet water hoses with rubber gaskets","Metal hair filter (installed at red INLET port of chiller)"]},{"type":"h","text":"Filtration System"},{"type":"list","items":["Metal/mesh screen filter – for hair and large debris (installed at red INLET port)","Paper sediment filter (20-micron) – filters microscopic debris and bacteria","Ozone injection sanitation","NO UV filtration on the Standard model"]},{"type":"warn","severity":"warning","text":"CRITICAL: Leave the chiller in upright position and unplugged for 4 hours before first use. Refrigerant needs time to settle after shipping. Failure to do so may result in a failed chiller."},{"type":"h","text":"Installation Notes"},{"type":"list","items":["Place tub on a flat surface with 36\" clearance behind and in front for airflow","Surface must support 3,000 lbs","Keep Cold Plunge 5 feet from any appliances","Place chiller behind the tub – fan must face outward, NOT pointing toward the tub","Chiller fan must be at least 40 inches from the tub or any walls so hot air isn't drawn back into the chiller","Plug into a GFCI outlet (110–120V) on a circuit with 11A breaker","Check for water flowing from jets before proceeding. DO NOT continue if water isn't flowing."]},{"type":"h","text":"Control Panel"},{"type":"list","items":["SET button – click until it flashes to set temperature","Wi-Fi – hold SET button for 6 seconds until beep. Wi-Fi icon blinks. Open TUYA app to link (2.4GHz only, not 5GHz). Can also pair via Sun Home Saunas app.","Child Lock – press and hold Up + Down buttons simultaneously for 5 seconds","Change Modes – press and hold Up button for 15 seconds to switch between 'Cold Only' and 'Dual Temp' modes","°C / °F – press and hold Down button for 10 seconds","Illuminating logo – on/off switch on back of chiller","Flow rate display – shown on screen (number + 'L' for liters)"]},{"type":"h","text":"After Plunging"},{"type":"list","items":["Allow water to circulate for 30 minutes after your plunge to filter the water","After 30 minutes, turn chiller OFF. Keep chiller off when not being used."]},{"type":"warn","severity":"danger","text":"If the chiller is on but water is not flowing: ice will form and may break the chiller. Turn chiller off IMMEDIATELY if water is not flowing. Also: stagnant water causes solidified bio-matter inside pipes. If outdoor temp drops below 32°F, monitor plunge daily to ensure constant flow."}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"Chiller Error Codes"},{"type":"table","headers":["Code","Meaning","Action"],"rows":[["FL (flashing)","Flow rate issue","Run full flush, check blockages/air leaks"],["CLN","Cleaning needed","Clean metal filter, replace paper filter"],["604","Flow rate related (distinction from FL TBD)","Treat as flow issue, escalate if persistent"]]},{"type":"h","text":"Flow Rate Reference"},{"type":"p","text":"Target: ~20 liters/min. Lower = cooling suffers. Display shows current temp, set temp, and flow rate (number + 'L'). Unit outputs at max possible flow rate – informational only."},{"type":"h","text":"Tier I Intake Checklist"},{"type":"h","text":"Full Flush Procedure"},{"type":"warn","severity":"info","text":"Bucket flush also diagnoses air leaks. If chiller works in bucket but not with tub, hose fittings may have air leak – send replacement hoses."},{"type":"h","text":"Tier II Diagnosis Guide"},{"type":"list","items":["Blockage: push water through – if water flows from outlet when hooked to inlet, it's not blocked","Pump failure: if no blockage found, it's pump failure","No flow from pump → replace pump","Good flow but no cooling → likely replace whole chiller","Chiller trips own breaker on startup → likely replace whole chiller","Control panel not functioning → replace panel","Top case dented → replace (4 screws + 1 plug, easy). No SKU – request from Ellie directly"]},{"type":"h","text":"CPP INTERNAL DIAGNOSTIC LADDER"},{"type":"p","text":"Cooling is achieved through stainless steel tub-wall refrigeration coils. The pump does not drive the cooling system but helps maintain consistent temperature distribution and supports filtration circulation."},{"type":"h","text":"Step 1: Confirm Compressor Operation"},{"type":"h","text":"Step 2: Confirm Water Circulation (Consistency Check)"},{"type":"p","text":"Note: Unlike standard inline chillers, CPP cooling does not depend on filtration flow to activate. However, poor circulation can cause uneven readings and perceived cooling issues."},{"type":"h","text":"Step 3: Parameter Verification (Before Parts Replacement)"},{"type":"warn","severity":"info","text":"Do not replace refrigeration components until compressor operation, circulation, and parameters are verified."},{"type":"h","text":"Factory Default Control Parameters"},{"type":"list","items":["Lower set point limit: 23°F / -5°C","Higher set point limit: 59°F / 15°C","Sterilization time: 15 minutes","Alarm time delay: 60 minutes","Low temperature alarm: OFF","High temperature alarm: OFF","Stop time after defrost: 10 minutes","Compressor continues to run when defrost temp is reached: 100 minutes","Display during defrost: 00 (normal display)","Ice-making return difference: 11°F / 6°C","Defrost duration: 18 minutes","Constant temperature return difference: 5°F / 3°C","Offset on water temperature: 0°F / 0°C","Compressor delay start time: 2 minutes","Higher set point limit: 59°F / 15°C"]}]},{"key":"maintenance","title":"Maintenance","blocks":[{"type":"h","text":"Regular Maintenance"},{"type":"table","headers":["Task","Frequency","Notes"],"rows":[["Clean metal/mesh filter","Weekly","Unscrew plastic casing from red inlet, remove metal filter, clean hair/debris, return and re-screw"],["Replace paper filter","1–6 weeks (see table)","More than 5 plunges/week: every 2 weeks. 3–5 plunges/week: every month. Less than 3/week: every 2 months. Replace when flow rate drops below 17 L/min on display."],["Change water + clean tub","Every 2–3 weeks","Drain tub, wipe with towel, use a drop of gentle dish soap, wipe dry. Prevents bio-matter buildup."],["Flush hose lines","As needed","Run water through both hoses to clear any blockage"]]},{"type":"h","text":"Paper Filter Replacement Steps"},{"type":"h","text":"Water Chemistry"},{"type":"p","text":"Below 50°F consistently: no chemicals needed. Warm/hot water: use non-chlorine sanitizer for hot tubs per package instructions. Contact local pool supply store for recommendations."},{"type":"h","text":"Draining"},{"type":"h","text":"Long-Term Storage"},{"type":"list","items":["Keep exterior free of plants, trees, grasses, soil, snow","When not in use, always keep tub covered with the included protective cover","For extended storage: run the chiller without water for ~2 minutes until FL error code shows on control panel. This drains water from inside the chiller and prevents scale deposits from clogging the water pump and vacuum pump.","In winter, water inside the chiller may freeze and cause damage – drain before storing."]},{"type":"warn","severity":"warning","text":"If you don't plan to use the Cold Plunge for more than 3 weeks, drain the tub to prevent bio-matter buildup. Flush water from the chiller before storing."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"Can chiller be left outside in freezing temps?","answer":"No. Won't work below 40°F ambient."},{"question":"Can it run 24/7?","answer":"Yes."},{"question":"How loud is it?","answer":"55–60 dB, like a window AC unit."},{"question":"Can I order without logo?","answer":"Tub yes (+$100). Chiller no."},{"question":"Motor run dry?","answer":"No. Must have water in hoses."},{"question":"Chemicals needed?","answer":"Below 50°F, no. Warm/hot water needs chemicals."},{"question":"How to change filter?","answer":"Unscrew plastic container, swap filter, screw back on."},{"question":"What if I lose or misplace the inflation air pump?","answer":"If the original air pump is lost or misplaced, a compatible replacement can be used. One compatible option is available here: https://www.amazon.com/dp/B0CD9R8ZB4/. Ensure the pump supports inflation up to 12 PSI. Do not exceed 12 PSI during inflation."},{"question":"Are weather covers required on the Cold Plunge Portable?","answer":"The tub has an inflatable lid. The chiller cannot be covered during operation and must not be left out in rain. It is recommended to put the chiller under a covered area if outdoors."},{"question":"How often do the filters need to be changed?","answer":"The 20-micron filter needs to be replaced every 4–6 weeks depending on use. They cost about $5–7 each and can be bought in bulk from common retailers. The metal filter needs to be cleaned every 2–3 weeks."},{"question":"How many gallons of water can the chiller pump?","answer":"The chiller can process up to 300–350 liters or 80–90 gallons of water."},{"question":"How do the hoses stay submerged if using the chiller + heater in a traditional bathtub?","answer":"The weight of the metal nozzles at the end should keep them under water."},{"question":"Can the motor be run dry?","answer":"No, the motor cannot be run dry. There must be water in the hoses."},{"question":"Do I need any chlorine or chemicals?","answer":"It depends. If you keep the water temperature consistently below 50°F, there will be no need for additional chemicals. If you keep the water hot, you will need chemicals or chlorine to prevent bacterial growth. We recommend contacting your local pool supply store for recommendations on what products to use and frequency of application based on your plunge usage."},{"question":"How does the tub drain?","answer":"There is a nozzle at the base of the tub where it can be drained. For any remaining water, the tub can be lifted and emptied."},{"question":"How do I clean the tub?","answer":"You can use any regular household disinfecting cleaning spray."},{"question":"How do I keep the water clean when it is hot?","answer":"Use any non-chlorine sanitizer for hot tubs according to package instructions. These can be found at major retailers such as Amazon."},{"question":"Can the chiller be left outside in freezing temperatures?","answer":"No. The chiller + heater will not work when the ambient or outdoor temperature is below 40°F as the elements will begin to freeze."},{"question":"Can it be left on 24/7?","answer":"Yes."},{"question":"What is the noise level / How loud is the unit?","answer":"It is comparable to a window air conditioning unit with low-level background noise. The decibels should be 55 to 60 dB when the chiller is running."},{"question":"Can I get the chiller and tub without the logo?","answer":"You can order the tub without the logo for an additional $100. The chiller cannot be ordered without the logo."},{"question":"How often do I need to change the water?","answer":"With daily home use the water should be changed about once a month."},{"question":"How do I change the filter?","answer":"Unscrew the clear plastic filter container, remove the previous filter element, replace it with a new filter element, and then replace the container. See video: https://youtu.be/6lnjXASZ7DE"},{"question":"When the unit isn't in operation, water remains in the filter. How do I drain it?","answer":"It is recommended to flush the water out of the chiller when not in use and put it indoors."},{"question":"What refrigerant does the Cold Plunge chiller use?","answer":"R410A."},{"question":"Can the sauna/plunge be scheduled to heat up in advance?","answer":"Yes. The mobile app has the ability to schedule your sessions in advance. If you tap into your sauna/plunge, you can tap on \"Schedule\" to set a time for your sauna/plunge to turn on."}]}]}]},{"id":"eclipse","name":"Eclipse Saunas","subtitle":"2-Person & 4-Person Infrared","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Eclipse Series – Indoor Infrared Saunas"},{"type":"warn","severity":"info","text":"Installing the Eclipse in a non-climate-controlled environment will significantly impact heat-up time and overall performance."},{"type":"p","text":"The Eclipse is Sun Home's modern indoor infrared sauna line with integrated Red Light Therapy. Available in 2-person and 4-person configurations with full-spectrum and far-infrared heating, chromotherapy, ambient lighting, and built-in RLT towers. Made with Canadian Red Cedar wood."},{"type":"h","text":"Eclipse 2-Person Specifications"},{"type":"specs","items":[{"label":"Exterior (L×D×H)","value":"51.5\" × 47.2\" × 76.7\""},{"label":"Interior (L×D×H)","value":"42.8\" × 42.2\" × 71.5\""},{"label":"Weight","value":"600 lbs"},{"label":"Electrical","value":"120V / 2,820W / 23.5A"},{"label":"Plug","value":"NEMA L5-30P"},{"label":"Temp Range","value":"0–165°F"},{"label":"Far Infrared Heaters","value":"6 (left wall, right wall, calves, floor)"},{"label":"Full Spectrum Heaters","value":"2 (back wall)"},{"label":"Cord Length","value":"9 ft"},{"label":"Wood","value":"Canadian Red Cedar"},{"label":"Chromo Panels","value":"1"},{"label":"Bench Light","value":"Ambient light under bench"}]},{"type":"warn","severity":"info","text":"Enclosed space installation: leave 4–6 inches around the sauna and 12–14 inches above the roof. Heat-up time depends on ambient temperature."},{"type":"h","text":"Eclipse 4-Person Specifications"},{"type":"specs","items":[{"label":"Exterior (L×D×H)","value":"94.4\" × 55.1\" × 76.7\""},{"label":"Interior (L×D×H)","value":"85.7\" × 50\" × 76.7\""},{"label":"Weight","value":"925 lbs"},{"label":"Electrical","value":"240V / 5,300W / 22A"},{"label":"Plug","value":"NEMA L6-30P (dedicated outlet required)"},{"label":"Temp Range","value":"0–165°F"},{"label":"Far Infrared Heaters","value":"12 (left wall, right wall, calves, floor)"},{"label":"Full Spectrum Heaters","value":"4 (back wall)"},{"label":"RLT Towers","value":"2 (mounted to front)"},{"label":"Cord Length","value":"9 ft"},{"label":"Wood","value":"Canadian Red Cedar"},{"label":"Chromo Panels","value":"2"},{"label":"Bench Light","value":"None (removable benches)"}]},{"type":"warn","severity":"info","text":"Enclosed space installation: leave 4–6 inches around the sauna and 12–14 inches above the roof. Dedicated outlet required for the E4."},{"type":"h","text":"Key Differences from Luminar"},{"type":"table","headers":["Feature","Eclipse","Luminar"],"rows":[["RLT","Built-in standard (E4 has 2 RLT towers)","Add-on"],["RLT Remote","Yes (Eclipse only)","No"],["Voltage","E2: 120V / E4: 240V","Both: 240V"],["Pairing Mode","Auto – just turn on and it's in pairing mode","8-second hold on power button"],["Heater Activation","Power button does NOT turn on heaters – use 'Work' button","Power button turns on heaters"],["Time/Temp Controls","Dedicated buttons on control panel","Mode button toggles"],["Backrest Heaters","Adjustable via knobs (only adjustable heating element)","Not adjustable"],["Chromotherapy (App)","App CAN control chromotherapy (on/off only, no color change)","App chromo button does NOT work"],["Ambient + Chromo","Paired together – cannot change individually","Separate light systems"],["Exterior Lights","Cannot be controlled in app","Cannot be controlled in app"],["Temp Range","0–165°F","0–170°F"]]},{"type":"h","text":"Model-Specific Notes"},{"type":"table","headers":["","Eclipse 2","Eclipse 4"],"rows":[["Chromo Panels","1","2"],["Bench Light","Ambient light under bench","No bench light (removable benches)"],["Control Panel","Newer models removed unused button","Same – unused button removed"],["RLT Towers","–","2 (mounted to front)"],["Voltage","120V / 23.5A","240V / 22A (dedicated outlet)"]]},{"type":"warn","severity":"info","text":"Newer Eclipse models removed a button from the control panel that previously did nothing. If a customer asks about a 'missing button' on the E4 – it was intentionally removed."},{"type":"h","text":"Heating Configuration"},{"type":"list","items":["Three walls of far infrared heating panels","Two adjustable full spectrum heaters behind the backrests","Far infrared calf heater","Heated floor panel","Two full red light therapy panels (left and right front glass panels)"]},{"type":"p","text":"Door uses a magnetic gasket system on both the frame and door to provide secure closure without excessive resistance."},{"type":"h","text":"Shipping Crate Dimensions"},{"type":"table","headers":["","Length","Width","Height","Weight","Floor Footprint"],"rows":[["Eclipse 2","54.3\"","29.5\"","84.7\"","700 lbs","11.14 sq ft"],["Eclipse 4","97.2\"","29.5\"","84.7\"","1,100 lbs","19.94 sq ft"]]},{"type":"warn","severity":"info","text":"Crate Dimensions — Eclipse 2: 54.3\" L × 29.5\" W × 84.7\" H (4.5' × 2.5' × 7.1') — 700 lbs, 11.14 sq ft. Eclipse 4: 97.2\" L × 29.5\" W × 84.7\" H (8.1' × 2.5' × 7.1') — 1,100 lbs, 19.94 sq ft"}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"warn","severity":"info","text":"If the unit caps around 140°F or heats unusually slowly, perform a firmware update (see Firmware Update section above)."},{"type":"h","text":"Fire, Smoke, or Burning Reports"},{"type":"warn","severity":"danger","text":"Instruct the customer to turn off power at the breaker immediately. Do not continue troubleshooting."},{"type":"p","text":"Escalate internally right away. Safety-related issues override all other troubleshooting flow. Units in these situations are typically replaced."},{"type":"warn","severity":"info","text":"Safety issues bypass standard troubleshooting steps. Escalate immediately."},{"type":"h","text":"Eclipse Troubleshooting Guide (from Manual)"},{"type":"table","headers":["Issue","Possible Cause","Solution"],"rows":[["Power indicator doesn't light up","No power input","Check power cord is plugged in and connected properly"],["","Cable not connected properly","Check control panel cable connection"],["","Power light broken","Control panel will need to be replaced"],["Infrared heating doesn't work","Heater power cable loose","Check if cable is loose, plugged in tightly, and in correct place"],["","Heating film damaged","Heater will need to be replaced"],["","Temperature sensor failure","Check if sensor wire is plugged in. Replace if damaged."],["","Circuit board damage","Control box will need to be replaced"],["Lights not on","Cable not connected","Check and reconnect cable. Check wire terminals."],["","Lamp broken","Replace with same specification lamp"],["No speaker sound","Cable not connected","Check and reconnect cable. Check wire terminals."],["","Damaged speaker","Speaker will need to be replaced"],["Sauna not working","Power plug not connected","Check and plug in again"],["","Damaged control box","Control box will need to be replaced"],["ER code on temp display","Work button not pressed","Press the heating button first. If error persists, escalate."],["","Temp sensor not connected","Check sensor connection. Replace if damaged."],["","Temp sensor damaged","Temperature sensor will need to be replaced"]]},{"type":"h","text":"Important Eclipse Safety Notes (from Manual)"},{"type":"list","items":["Eclipse is INDOOR USE ONLY – do not expose to rain, snow, or high humidity","Must be installed in a temperature-controlled room with sufficient ventilation","This is an infrared sauna, NOT a steam sauna – DO NOT splash or spray with water. If it gets wet, unplug immediately.","Never leave plugged in and switched on when not in use","DO NOT bring mobile phones, MP3 players, or electronic devices inside during use – heat causes batteries to overheat (fire hazard)","Never touch the sauna with wet hands","If sauna stops working or doesn't work when switched on, unplug immediately","Distance from walls: if walls have wallpaper, leave ~4 inches (10cm) gap. If no wallpaper, no gap required.","Recommend at least 50cm (20 inches) clear space around sauna for ventilation"]},{"type":"h","text":"Won't Power On"},{"type":"list","items":["Control panel off + RLT on → check power cord behind control panel","Both off → upstream problem (PSU, breaker, wiring)","Replace order: Control panel → Power box (control box) → Wiring"]},{"type":"h","text":"Wi-Fi / App"},{"type":"p","text":"Use this process for standard Eclipse Wi-Fi issues, including first-time setup and reconnect attempts after failed pairing. Eclipse does not use Luminar-style chirp pairing mode."},{"type":"warn","severity":"warning","text":"If the sauna does not appear in app after reset and retry, stop and escalate for hardware-level Wi-Fi diagnosis."},{"type":"h","text":"Eclipse E4 Control Panel Layout"},{"type":"list","items":["1: Power ON/OFF","2: AUX","3: USB","4: FM/AUX Switch","5: BT/USB Switch","6: RGB Color Adjustment","7: Seat Panel Light","8: Eave Light","9: Far-Infrared Heating ON/OFF","10/11: Time +/- and Temperature +/-","12: Time Remaining (minutes)","13: Current Temperature","14: Temperature Unit (°F or °C)"]},{"type":"warn","severity":"info","text":"When the sauna reaches set temperature, the control panel will 'beep' to alert the user."},{"type":"h","text":"Red Light Therapy Remote Pairing (Eclipse)"},{"type":"h","text":"Remote Sync Instructions"},{"type":"warn","severity":"info","text":"This remote applies only to Eclipse models. Luminar red light panels do not use a remote."},{"type":"warn","severity":"info","text":"For exterior touch-up paint on Pod and Eclipse models, use Rust-Oleum Ultra Cover Semi-Gloss Black. This is the closest match to the factory exterior finish. Product link: https://www.homedepot.com/p/Rust-Oleum-Painter-s-Touch-32-oz-Ultra-Cover-Semi-Gloss-Black-General-Purpose-Paint-1974502/100208855"},{"type":"p","text":"Persistent Wi-Fi or Bluetooth connectivity failures after performing a firmware update typically require full control panel replacement, as the wireless components are integrated into the panel."},{"type":"warn","severity":"info","text":"Temperature sensor must extend freely into the interior and must not be covered by any sleeve or insulation. Improper placement may cause inaccurate temperature readings and incorrect runtime behavior."},{"type":"warn","severity":"info","text":"If the red light shuts off when the sauna reaches temperature while a heater remains on continuously, verify that the red light and heater cords are connected to the correct labeled ports on the back wall. Swapped connections can cause this behavior."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"Why doesn't the 'power' button turn on the heat?","answer":"On Eclipse, the power button powers the unit on but does not activate the heaters. You must press the 'Work' button to start heating."},{"question":"Why is there a missing button on my Eclipse 4?","answer":"Newer E4 models intentionally removed a button that previously had no function. This is not a defect."},{"question":"Can I adjust the backrest heater temperature?","answer":"Yes – Eclipse backrests have adjustable knobs directly on the backrest heaters. This is the only adjustable heating element; all others are on/off via the control panel."},{"question":"Does the app control chromotherapy?","answer":"Yes – but on/off only. The color cannot be changed via the app. For color changes, use the physical control panel."},{"question":"What voltage does the Eclipse use?","answer":"Eclipse 2: 120V / 2,820W / 23.5A with NEMA L5-30P plug. Eclipse 4: 240V / 5,300W / 22A with NEMA L6-30P plug (dedicated outlet required)."},{"question":"How much does it weigh?","answer":"Eclipse 2: 600 lbs. Eclipse 4: 925 lbs."},{"question":"What is the temperature range?","answer":"0–165°F for both models."},{"question":"What clearance is needed for enclosed installation?","answer":"4–6 inches around the sauna and 12–14 inches above the roof for both E2 and E4."},{"question":"What is the cord length?","answer":"9 feet for both models."},{"question":"What wood type is used?","answer":"Canadian Red Cedar for both models."},{"question":"Does the E4 have Red Light Therapy?","answer":"Yes – the Eclipse 4 comes with 2 RLT towers mounted to the front, standard. Eclipse 2 does not include RLT towers."},{"question":"How long does it take for the Eclipse to heat up?","answer":"It takes about 30 minutes to heat to 120°F in a 70°F garage. The ambient temperatures can add or subtract the time it takes to heat the Eclipse model to the desired temperature."},{"question":"What is the height of the bench on the Eclipse 2?","answer":"18.3 inches or 1 foot 6.3 inches."},{"question":"What paint is recommended for touchups for the Eclipse saunas?","answer":"Rust-Oleum Painter's Touch Ultra Cover Semi-Gloss Black: https://www.homedepot.com/p/Rust-Oleum-Painter-s-Touch-32-oz-Ultra-Cover-Semi-Gloss-Black-General-Purpose-Paint-1974502/100208855"},{"question":"Can the sauna/plunge be scheduled to heat up in advance?","answer":"Yes. The mobile app has the ability to schedule your sessions in advance. If you tap into your sauna/plunge, you can tap on \"Schedule\" to set a time for your sauna/plunge to turn on."},{"question":"What is the maximum temperature?","answer":"In ideal conditions, the max temperature is 165°F (except the first 25 units reach 149°F). Max temp depends on the ambient temperature around the sauna. Infrared saunas will provide detox benefits between 120–130°F, especially the Far-Infrared only models (Solstice and Pod). Saunas will not always reach their maximum temperature as ambient and seasonal variations in temp greatly impact this number."}]}]}]},{"id":"equinox","name":"Equinox Saunas","subtitle":"Full-Spectrum Infrared Saunas (Manufactured by Sunlighten)","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Equinox Full-Spectrum Infrared Saunas"},{"type":"p","text":"The Equinox line is Sun Home's full-spectrum infrared sauna series, manufactured by Sunlighten (Amplify series). These saunas feature patented SoloCarbon® far-infrared heaters plus full-spectrum panels, built-in chromotherapy, and a premium sound system with audio streaming. Available in 2-person and 3-person configurations."},{"type":"h","text":"Key Features"},{"type":"list","items":["Full-spectrum infrared: far, mid, and near infrared wavelengths","SoloCarbon® patented heater technology — 99% effective far infrared at 9.4 microns","Built-in chromotherapy (colored light therapy)","Premium sound system with Bluetooth audio streaming","Virtually zero EMF output","Available in Basswood or Eucalyptus wood","Heats up to ~155°F (avg operating ~150°F)","Session time: 10–40 minutes"]},{"type":"h","text":"Equinox 2 (2-Person) Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"50.9\" × 45.9\" × 77.7\" (includes 2\" feet)"},{"label":"Interior (W×D×H)","value":"45.4\" × 39.9\" × 70.3\""},{"label":"Bench","value":"45.2\" × 20.2\" × 19.5\"H"},{"label":"Door Opening","value":"28\""},{"label":"Heaters","value":"4 FIR + 2 Full Spectrum (500W each)"},{"label":"Electrical","value":"120V / 1,880W / 15.67A"},{"label":"Plug","value":"NEMA 5-20P (dedicated 20A circuit required)"},{"label":"Weight (Basswood)","value":"456 lbs"},{"label":"Weight (Eucalyptus)","value":"541 lbs"}]},{"type":"h","text":"Equinox 3 (3-Person) Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"62.3\" × 45.9\" × 77.7\" (includes 2\" feet)"},{"label":"Interior (W×D×H)","value":"56.8\" × 39.9\" × 70.3\""},{"label":"Bench","value":"56.6\" × 20.2\" × 19.5\"H"},{"label":"Door Opening","value":"28\""},{"label":"Heaters","value":"5 FIR + 2 Full Spectrum (500W each)"},{"label":"Electrical","value":"120V / 1,880W / 15.67A"},{"label":"Plug","value":"NEMA 5-20P (dedicated 20A circuit required)"},{"label":"Weight","value":"546 lbs"}]},{"type":"warn","severity":"warning","text":"Equinox saunas require a dedicated 120V 20A circuit. Do NOT plug into a power strip, extension cord, or converter. Do NOT install a GFCI or AFCI breaker — these will trip during normal operation."},{"type":"h","text":"Installation Clearance"},{"type":"specs","items":[{"label":"Wall Clearance","value":"4\" minimum on all sides"},{"label":"Ceiling Clearance","value":"12\" minimum above sauna"},{"label":"Recommended Room Size","value":"7×6 ft with 8 ft ceiling"},{"label":"Power Cord","value":"10 ft, exits from back left of roof (facing sauna)"}]},{"type":"h","text":"Comparison: Equinox 2 vs Equinox 3"},{"type":"table","headers":["","Equinox 2","Equinox 3"],"rows":[["Exterior Width","50.9\"","62.3\""],["Interior Width","45.4\"","56.8\""],["Bench Width","45.2\"","56.6\""],["FIR Heaters","4","5"],["Full Spectrum Heaters","2","2"],["Weight (Basswood)","456 lbs","546 lbs"],["Floor Heater","No","No"]]},{"type":"h","text":"Heating Performance"},{"type":"specs","items":[{"label":"Max Temperature","value":"~155°F (avg operating ~150°F)"},{"label":"Heat-Up Rate (to 135°F)","value":"~1°F per minute from room temp"},{"label":"Heat-Up Rate (above 135°F)","value":"3–5 minutes per degree"},{"label":"Time to Peak Temp","value":"~2 hours continuous operation"}]},{"type":"h","text":"Startup Tips"},{"type":"list","items":["When powering on, turn on BOTH the far infrared and full spectrum heaters","Set heaters to red (100% intensity) during heat-up for best performance","Once ready to begin your session, adjust intensity to preferred level","Heater intensity indicators: Black = 0%, Green = 75%, Red = 100%","For preheat settings, reference the timer modes manual"]},{"type":"warn","severity":"warning","text":"The Equinox should be installed indoors or in a controlled environment on a dedicated electrical circuit. Water exposure or pest-related damage is not covered under warranty."}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"Common Issues"},{"type":"p","text":"The Equinox saunas are manufactured by Sunlighten (Amplify series). For detailed troubleshooting, reference the Sunlighten Amplify user manual."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"h","text":"Frequently Asked Questions"}]}]},{"id":"luminar","name":"Luminar Saunas","subtitle":"2-Person & 5-Person Infrared","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Luminar Series – Full-Spectrum Infrared Saunas"},{"type":"warn","severity":"info","text":"Door Orientation: Standard model opens from right to left (hinges on the left). Reverse model opens from left to right (hinges on the right). All specifications and internal components remain identical."},{"type":"p","text":"The Luminar is Sun Home's flagship outdoor infrared sauna line, available in 2-person and 5-person configurations. Both models use aerospace-grade aluminum for exterior paneling and Canadian Red Cedar wood for the interior cabin, with thick double-pane black glass throughout for optimal insulation. Arrives palletized curbside and requires a minimum of 2 people for assembly."},{"type":"h","text":"Luminar Outdoor 5-Person Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"82.25\" × 51.75\" × 84\""},{"label":"Interior (W×D×H)","value":"78\" × 47\" × 72\""},{"label":"Bench Sizes","value":"59\"×20\" and 44\"×20\""},{"label":"Door Clearance","value":"24\""},{"label":"Floor Area","value":"55\" × 27\""},{"label":"Weight","value":"1,270 lbs"},{"label":"Roof Overhang","value":"92.25\" × 61.25\""},{"label":"Electrical","value":"240V / 7,200W / 30A"},{"label":"Plug","value":"NEMA L6-30P"},{"label":"Temp Range","value":"0–170°F"},{"label":"Far Infrared Heaters","value":"5 (under bench, calves, floor)"},{"label":"Full Spectrum Heaters","value":"10 (surrounding cabin)"},{"label":"Chromo Panels","value":"2"}]},{"type":"warn","severity":"info","text":"Enclosed space installation: leave 20–24 inches above the roof to allow sufficient space for wiring access and future roof installation/removal for service. Leave 4–6 inches on back and sides for ventilation clearance. The sauna must be installed on a stable, flat, and level foundation capable of supporting the full unit weight."},{"type":"h","text":"Luminar Outdoor 2-Person Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"57\" × 51.5\" × 82.7\""},{"label":"Interior (W×D×H)","value":"54\" × 47\" × 72\""},{"label":"Bench Sizes","value":"45\"×20\" and 33\"×20\""},{"label":"Door Clearance","value":"24\""},{"label":"Floor Area","value":"55\" × 27\""},{"label":"Weight","value":"870 lbs"},{"label":"Roof Overhang","value":"60\" × 65\""},{"label":"Electrical","value":"240V / 4,800W / 20A"},{"label":"Plug","value":"NEMA L6-20P"},{"label":"Temp Range","value":"0–170°F"},{"label":"Far Infrared Heaters","value":"7 (surrounding cabin, under bench, floor)"},{"label":"Full Spectrum Heaters","value":"2 (attached to front glass)"},{"label":"Chromo Panels","value":"1"}]},{"type":"warn","severity":"info","text":"Enclosed space installation: leave 20–24 inches above the roof to allow sufficient space for wiring access and future roof installation/removal for service. Leave 4–6 inches on back and sides for ventilation clearance. The sauna must be installed on a stable, flat, and level foundation capable of supporting the full unit weight."},{"type":"h","text":"Heating System"},{"type":"list","items":["Full Spectrum – Glass tube heaters mounted behind backrests or on the front glass wall. Provide powerful radiant heat with a visible glow. On Eclipse models they are adjustable via a dial; on Luminar they are not adjustable.","Far Infrared – Flat carbon panel heaters embedded in the floor, behind the calves, and in the walls. They do not glow and do not give off radiant heat.","Temperature adjustment range: 30–75°C (increments of 1°C) or 90–170°F (increments of 5°F). Below 90°F ambient, the display shows 'L0'.","Heaters will turn off temporarily during a session once the set temperature is reached. Do not manually keep heaters on – this causes overheating and reduced lifespan. Set your desired temp and leave the controls alone."]},{"type":"warn","severity":"warning","text":"The full-spectrum heaters are extremely hot. Touching the heater or wooden frames may cause burns. Do not place objects on or around them. Heaters face difficulty reaching optimal temperature when ambient temp is 40°F or lower – allow ~60 minutes warm-up and keep protective cover on to trap heat."},{"type":"h","text":"Control Panel"},{"type":"list","items":["Power button toggles system ON/OFF (backlight is red). Screen displays actual sauna temperature.","Press the heat button to turn heating ON/OFF. Green border = heating OFF, Red border = heating ON.","Press the heat button until Temp indicator lights → use up/down to adjust temperature.","Press until Time indicator lights → use up/down to adjust timer (5–60 min, 1-min increments).","Chromotherapy: press the color light button (downward light bulb icon) to cycle through L1–L9 color modes. Long-press to adjust brightness (B1–B8). When light button is red = ON, green = OFF.","Ambient/backrest/under-seat lights: press the light strip button to toggle on/off. Color is controlled via the separate white remote control.","Bluetooth audio: press BT button → pair to 'BT-sauna'. Volume: press until VOL lights, use up/down (0–30). Song select: press until TUN lights, use arrows.","USB audio: press USB button → plug in flash drive. Plays MP3 files only. Same volume/select controls.","To switch °F to °C: press and hold the up button for 10 seconds until you hear a beep."]},{"type":"h","text":"App & Pairing"},{"type":"table","headers":["Type","Procedure"],"rows":[["Wi-Fi/App","With sauna OFF, press and hold power button for 8 seconds. Sauna emits a chirping sound (panel won't turn on). Now in pairing mode – open Sun Home Saunas app → Add Device. Requires 2.4GHz Wi-Fi (5GHz not supported)."],["Bluetooth Audio","Press the Bluetooth button on control panel to enter pairing mode. Pair to 'BT-sauna' on your device."]]},{"type":"h","text":"Electrical Requirements"},{"type":"list","items":["MUST be installed on a dedicated GFCI outlet by a certified electrician. Failure to do so voids warranty.","Do not share the outlet with other appliances.","L2: 240V, 20A, NEMA L6-20P plug. L5: 240V, 30A, NEMA L6-30P plug.","Voltage must match (240V). Wrong voltage = irreversible damage and voided warranty.","If extension cord is absolutely necessary, use a 30-ampere rated cord. Lower-rated cords may overheat.","Install sauna at least 5 feet from all electrical devices.","Before each use: push TEST button on GFCI. Sauna should stop. Wait 30 sec, push RESET. If it doesn't work, disconnect power."]},{"type":"h","text":"Under-Bench Wiring"},{"type":"list","items":["Group of 4 outlets: floor heaters + glass wall heaters (controlled by sauna power on/off)","Single (lone) outlet: RLT add-on ONLY – energized 24/7 because RLT has its own power switch"]},{"type":"warn","severity":"danger","text":"The single RLT outlet is ALWAYS energized. If a floor/wall heater cord is plugged into this outlet, the heater will stay on even when the sauna is powered off. Always verify outlet assignments."},{"type":"h","text":"Red Light Therapy (RLT) Add-On"},{"type":"list","items":["Same panel used in both Luminar and Eclipse – Luminar is an add-on, Eclipse comes standard.","Attaches to the glass door with included bolts (pass through glass, thread into RLT panel). Plastic washers protect glass.","Controls are on the side of the panel: select time period and RED or NIR (near-infrared) mode.","Recommended use: 20 minutes, at least 3 times per week, at 6–24 inches distance.","RLT operates completely independently of sauna controls with its own dedicated power.","Power button is separate from control panel – leave it on (located at bottom of unit).","No remote for Luminar RLT (Eclipse has remote option).","Use protective eyewear. Remain seated while wearing goggles – visibility is limited near hot heaters."]},{"type":"h","text":"Included Accessories"},{"type":"list","items":["Protective all-weather cover (fitted shell design with Sun Home logo on front edge)","Bookholder","Cup holders (2)","Oxygen ionizer (installed upper-left of back panel)","Bench supports (4)","Door soft-close hinge","Screw covers and plastic plugs"]},{"type":"h","text":"Maintenance (from Manual)"},{"type":"list","items":["Before first use: clean interior with a damp cloth. DO NOT USE CHEMICAL CLEANERS.","Use furniture polish for the exterior.","Place a towel on bench to absorb perspiration. Wash towels often.","Perspiration may darken wood over time – light sanding with fine grit sandpaper removes stains.","Daily-use saunas: wash down interior at least once per week.","For perspiration stains: soap/detergent in warm water with scrub brush. Badly soiled surfaces may need sanding.","Snow: sauna is not designed for more than 1 foot of snow. Remove snow from base and roof. Failure to do so may void warranty.","Always use the included weather cover when not in use, especially during extreme weather."]},{"type":"h","text":"Safety & Usage Guidelines"},{"type":"list","items":["Allow 30–45 minutes warm-up time (~1°F per minute). Warm-up varies with ambient temperature and surface.","Begin session when sauna reaches 100.4°F (38°C). Optimal range: 100–129°F (38–54°C).","Start with 10–15 minute sessions at 100°F every other day. Gradually increase to 40-minute daily sessions.","Hydrate: 8 oz water before session, 24 oz water or electrolyte after.","After 2 hours of continuous use, shut down for 1 hour.","Do not use immediately after strenuous exercise – wait 15 minutes.","Never sleep inside sauna while it is on.","Do not use under influence of alcohol, drugs, or medications without physician approval.","Pregnant women: consult physician. Excessive temps can cause fetal damage in early pregnancy.","Hyperthermia danger: do not allow core body temperature to rise above 103°F (39.5°C). Symptoms include dizziness, lethargy, drowsiness, and fainting."]},{"type":"h","text":"Warranty Summary"},{"type":"list","items":["1-year limited residential warranty from date of purchase. Covers cabinetry structural integrity and factory-installed components (heaters, controls, power supply, wiring, audio).","Covers parts only – not labor or service technician costs. Freight charges are customer responsibility.","Extended 3-year and 5-year warranties available within 90 days of delivery (overrides the 1-year).","Voided by: commercial use, improper voltage, unauthorized repair, failure to use GFCI, failure to use weather cover/roof tie-down/door latch, snow accumulation over 1 foot, or exposed control panel to weather.","Contact: 1-844-728-6200 or info@sunhomesaunas.com"]},{"type":"h","text":"Shipping Crate Dimensions"},{"type":"table","headers":["","Length","Width","Height","Weight","Floor Footprint"],"rows":[["Luminar 2","64.0\"","32.0\"","88.0\"","816 lbs","14.22 sq ft"],["Luminar 5","96.0\"","32.0\"","86.0\"","1,191 lbs","21.33 sq ft"]]},{"type":"warn","severity":"info","text":"Crate Dimensions — Luminar 2: 64.0\" L × 32.0\" W × 88.0\" H (5.3' × 2.7' × 7.3') — 816 lbs, 14.22 sq ft. Luminar 5: 96.0\" L × 32.0\" W × 86.0\" H (8.0' × 2.7' × 7.2') — 1,191 lbs, 21.33 sq ft"}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"Fire, Smoke, or Burning Reports"},{"type":"warn","severity":"danger","text":"Instruct the customer to shut off power at the breaker immediately. Do not continue troubleshooting. Escalate internally without delay. Safety-related issues override all other troubleshooting flow."},{"type":"p","text":"Escalate internally right away. Safety-related issues override all other troubleshooting flow. Units in these situations are typically replaced."},{"type":"warn","severity":"info","text":"Safety issues bypass standard troubleshooting steps. Escalate immediately."},{"type":"h","text":"Heater Stays On When Sauna Is Off"},{"type":"p","text":"Heaters should turn off within seconds. If they stay on, it's almost always a wiring issue under the bench."},{"type":"list","items":["Check if heater cord is in the single RLT outlet (24/7 power)","Fix: unplug sauna → RLT in single outlet → heaters in 4-group → plug in, test"]},{"type":"warn","severity":"warning","text":"Ceiling button lights have an open connector at the chain end – NOTHING should be plugged here. Causes random LED color behavior."},{"type":"h","text":"LED / Chromotherapy Issues"},{"type":"h","text":"Ambient Lights Not Working"},{"type":"h","text":"Chromotherapy Not Working"},{"type":"h","text":"Exterior LED Not Working"},{"type":"h","text":"Sauna Won't Power On"},{"type":"p","text":"Dead control panel + working USB = bad power box. Replace order: Control panel → Power box → Wiring (rare)."},{"type":"h","text":"One or more backrests heaters isn't working"},{"type":"warn","severity":"info","text":"We typically send both SKUs in the event one arrives damaged or defective.\nInstructions for replacing the backrest heater bulb: https://drive.google.com/file/d/1i4qyl2MzEi0eltQajRi0yZfkEvJN-mo8/view?usp=sharing"},{"type":"h","text":"Wi-Fi / App Re-Pair (Standard Flow)"},{"type":"p","text":"Use this process for standard Luminar Wi-Fi issues, including first-time setup and reconnect attempts after failed pairing. Follow all steps in order."},{"type":"warn","severity":"warning","text":"If sauna does not appear before app asks for Wi-Fi details, stop there and escalate. That indicates issue is not Wi-Fi credential entry."},{"type":"h","text":"Cold Weather Operation (Luminar Outdoor Only)"},{"type":"p","text":"Luminar can operate below 25°F. Colder ambient temperatures will increase heat-up time."}]},{"key":"wiring","title":"Wiring Reference","blocks":[{"type":"h","text":"Roof Connections"},{"type":"table","headers":["Connector","Function","Notes"],"rows":[["#5","Roof LED","Missing = LED section won't work"],["#13","Chromo Panel","Miswired = random behavior"],["#17","Chromo Panel","Miswired = random behavior"],["Numbered from ceiling","Correct connections","Use these"],["Open end (chain)","NOTHING","Leave unplugged always"]]},{"type":"h","text":"Under-Bench Outlets"},{"type":"table","headers":["Outlet","Purpose","Behavior"],"rows":[["Group of 4","Floor + wall heaters","Controlled by sauna power"],["Single","RLT ONLY","24/7 power"]]},{"type":"warn","severity":"danger","text":"Heater in single RLT outlet = heater stays on when sauna is off. Always verify outlet assignments."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"What is the door swing direction for Standard vs Reverse Luminar models?","answer":"Standard Luminar models open from right to left (hinges on the left when facing the front). Reverse Luminar models open from left to right (hinges on the right when facing the front). Both versions are identical in size, electrical requirements, heater placement, and lighting layout. Only the door orientation is mirrored."},{"question":"How much electricity does it use?","answer":"Luminar 2: 240V, 4,800W, 20A (3.15 kWh per hour of use). Luminar 5: 240V, 7,200W, 30A (5 kWh per hour of use)."},{"question":"What plug type is required?","answer":"L2: NEMA L6-20P. L5: NEMA L6-30P. Both require a dedicated GFCI outlet installed by a certified electrician."},{"question":"Does the remote control the chromotherapy lights?","answer":"No. The white remote controls ambient/backrest/under-seat lighting only. Chromotherapy is controlled on the sauna control panel via the light bulb icon."},{"question":"Why does the RLT stay on when the sauna is off?","answer":"By design – the RLT has its own dedicated power outlet (energized 24/7) and its own power switch, independent of sauna controls."},{"question":"Does the app control the chromotherapy on Luminar?","answer":"No. The app's chromotherapy button only works for Eclipse models. Luminar chromotherapy must be controlled on the physical control panel."},{"question":"How long does it take to warm up?","answer":"Allow 30–45 minutes (~1°F per minute). In cold climates (below 40°F ambient), allow approximately 60 minutes and keep the protective cover on to trap heat."},{"question":"What is the optimal session temperature?","answer":"Begin your session at 100.4°F (38°C). Optimal range is 100–129°F (38–54°C). Start with 10–15 minute sessions and gradually increase to 40 minutes."},{"question":"How much does it weigh?","answer":"L2: 870 lbs. L5: 1,270 lbs. Ensure your installation surface can support the weight."},{"question":"Can I use it in snow?","answer":"The sauna is not designed for more than 1 foot of snow. Remove snow from base and roof regularly. Failure to do so may void your warranty."},{"question":"What wood is the interior?","answer":"Canadian Red Cedar (interior cabin). Aerospace-grade aluminum exterior paneling with thick double-pane black glass."},{"question":"What clearance is needed for enclosed installation?","answer":"4–6 inches around all sides and 20–24 inches above the roof. Per the manual, minimum 8 inches on back/sides and 12 inches at top for plug access and maintenance."},{"question":"Can I play music?","answer":"Yes – Bluetooth audio (pair to 'BT-sauna') or USB flash drive (MP3 files only). Volume range: 0–30 levels."},{"question":"How do I switch between Fahrenheit and Celsius?","answer":"Press and hold the up button for 10 seconds until you hear a beep."},{"question":"Are weather covers required on the Luminar Saunas?","answer":"The Luminar cover is advised during periods of rain and snow. Additionally, the weather cover is recommended during the coldest days to assist in holding in heat and decreasing heat-up times."},{"question":"Can we operate the Luminar with the cover on?","answer":"Yes, just keep the drapes rolled back to expose the glass to get in and out of the door."},{"question":"Can the layout be mirrored or reversed?","answer":"Yes, the sauna can be manufactured with the door on the right hand side when facing the large front glass window of the sauna. It is a mirror image of the standard layout."},{"question":"How long is the power cord?","answer":"8 feet long."},{"question":"Can the sauna be installed closer than 4–6 inches from a wall?","answer":"You're absolutely fine to install the sauna closer than 4–6 inches to a cement or cinder block wall, as there's no risk of heat damage to that surface. That said, just be mindful of the roof overhang when positioning it. The roof extends beyond the sauna body and measures 60\" by 65\", with a slope toward the back (opposite the front glass side with the heaters). Make sure the sloped roof has enough clearance in that direction so rain runoff and drainage aren't obstructed."},{"question":"How much power does the Luminar draw / how much electricity does it use?","answer":"For one hour of use: Luminar 2 Person draws 3,150W (3.15 kWh of electricity). Luminar 5 Person draws 5,000W (5 kWh of electricity)."},{"question":"What is the best way to remove the tape under the seams/around the sides after installation?","answer":"To remove the plastic you tease it out from under the seams on each end and then pull toward the center. If someone did not do this, we recommend a plastic razor scraper to remove any lingering bits. See: https://www.amazon.com/dp/B09Y5WQFP4"},{"question":"What are the different settings on the ionizer in the Luminar?","answer":"The ionizer has only two modes. Green light means the ionized air mode is running while you are in the sauna. Red light is the ozone freshen-up mode that you use after your session when you leave — it runs briefly, then switches back. That's it, no other levels or settings. Red when you're out, green when you're in."},{"question":"Can the sauna/plunge be scheduled to heat up in advance?","answer":"Yes. The mobile app has the ability to schedule your sessions in advance. If you tap into your sauna/plunge, you can tap on \"Schedule\" to set a time for your sauna/plunge to turn on."},{"question":"What is the maximum temperature?","answer":"In ideal conditions, the max temperature is 170°F. Max temp depends on the ambient temperature around the sauna. Infrared saunas will provide detox benefits between 120–130°F, especially the Far-Infrared only models (Solstice and Pod). Saunas will not always reach their maximum temperature as ambient and seasonal variations in temp greatly impact this number."},{"question":"How many backrests does the Luminar 5 use, and what are the SKUs?","answer":"The Luminar 5 uses 4 small backrests (LUM5SMBKRST) and 2 large backrests (LUM5LGBKRST) — 6 total."}]}]}]},{"id":"pod","name":"Pod Sauna","subtitle":"1-Person Red Light + Infrared","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Pod Sauna - 1 Person Indoor Far Infrared"},{"type":"p","text":"The Sun Home Pod is a 1-person indoor far infrared sauna with a circular 360-degree design, integrated chromotherapy and ambient lighting, Bluetooth audio, app connectivity, and a built-in red light panel."},{"type":"h","text":"Pod Specifications"},{"type":"specs","items":[{"label":"Exterior (D x H)","value":"40.1 in x 77.5 in"},{"label":"Interior (D x H)","value":"35.4 in x 72 in"},{"label":"Weight","value":"385 lbs"},{"label":"Electrical","value":"120V / 1710W / 14.2A"},{"label":"Plug","value":"NEMA 5-20P (20A / 125V)"},{"label":"Temp Range","value":"up to 149 F"},{"label":"Sauna Type","value":"Far infrared (preheat recommended)"},{"label":"Heaters","value":"11 carbon far infrared heaters (4 zones)"},{"label":"Cord Length","value":"11 ft"},{"label":"Wood","value":"Canadian hemlock"},{"label":"Capacity","value":"1 person"},{"label":"RLT","value":"Built-in panel included"}]},{"type":"warn","severity":"info","text":"Install with approximately 20\" clearance around the sauna during setup. For operation, unit is designed as a tight indoor footprint."},{"type":"h","text":"Included Features"},{"type":"h","text":"Assembly Snapshot"},{"type":"h","text":"Shipping Crate Dimensions"},{"type":"specs","items":[{"label":"Crate Length","value":"54.33\""},{"label":"Crate Width","value":"29.53\""},{"label":"Crate Height","value":"84.65\""},{"label":"Crate Weight","value":"425.5 lbs"},{"label":"Floor Footprint","value":"11.14 sq ft"}]},{"type":"warn","severity":"info","text":"Crate Dimensions — Pod: 54.33\" L × 29.53\" W × 84.65\" H (4.5' × 2.5' × 7.1'). Weight: 425.5 lbs. Sq Ft: 11.14"}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"Fire, Smoke, or Burning Reports"},{"type":"warn","severity":"danger","text":"Instruct the customer to turn off power at the breaker immediately. Do not continue troubleshooting."},{"type":"p","text":"Escalate internally right away. Safety-related issues override all other troubleshooting flow. Units in these situations are typically replaced."},{"type":"warn","severity":"info","text":"Safety issues bypass standard troubleshooting steps. Escalate immediately."},{"type":"h","text":"Common Issues"},{"type":"table","headers":["Issue","Likely Cause","Fix"],"rows":[["Front panel not seating","Fasteners not fully aligned or calf panel step missed","Re-align top/mid/bottom fasteners, confirm calf panel installed first, reseat panel with mallet"],["Door not latching or uneven gap","Hinge alignment or panel stack-up not fully seated","Re-seat panels, then loosen hinges, re-level door, and re-tighten"],["Large visible light leak at door","Door/panel misalignment","Small tolerance may occur, but obvious light leaks indicate alignment issue to correct"],["Red light shuts off when sauna reaches temp","Red light and heater connectors swapped at roof","Power off and swap connectors to correct labeled ports"],["Heater behavior inconsistent","Loose or mismatched top harness connectors","Re-check labeled roof connections and fully reseat"],["Wi-Fi setup fails","Wrong band, weak signal, or pairing interruption","Use 2.4 GHz only, keep phone near sauna, restart sauna and app then retry"],["Bluetooth not pairing","Phone cache or stale pairing","Forget SAUNA BT, toggle Bluetooth, then re-pair from scratch"]]},{"type":"h","text":"Wi-Fi Troubleshooting (Same Flow as Eclipse)"},{"type":"h","text":"Door Gap Guidance"},{"type":"list","items":["Ideal target is near-seamless fit.","A very small gap (around 1/8 in) may still perform normally if heat-up and retention are on target.","If gap is clearly uneven or door does not close correctly, treat as install alignment issue."]},{"type":"warn","severity":"warning","text":"If line/neutral/ground wiring appears incorrect, or repeated breaker trips occur, stop usage and escalate immediately."},{"type":"warn","severity":"info","text":"For exterior touch-up paint on Pod and Eclipse models, use Rust-Oleum Ultra Cover Semi-Gloss Black. This is the closest match to the factory exterior finish. Product link: https://www.homedepot.com/p/Rust-Oleum-Painter-s-Touch-32-oz-Ultra-Cover-Semi-Gloss-Black-General-Purpose-Paint-1974502/100208855"}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"Can I place the Pod against a wall?","answer":"It is freestanding by design. During install and service, leave enough room to safely access top and rear connections."},{"question":"Can I move the Pod assembled?","answer":"Minor in-room repositioning is possible with care, but room-to-room moves should be done by disassembling and reassembling."},{"question":"Is this good for apartments?","answer":"Often yes. It uses a 120V / 20A plug (NEMA 5-20P), which can be easier than 240V models where compatible outlets exist."},{"question":"Can users see out through the glass?","answer":"Visibility is generally better than darker-tint models, though ambient light and interior lighting still affect clarity."},{"question":"Should customers preheat the Pod?","answer":"Yes. This is far infrared, so preheating is recommended for faster comfort and sweat response."},{"question":"Does the Pod red light have a built-in timer?","answer":"This panel style is simple on/off. Session timing is handled by user routine."},{"question":"What is the maximum temperature?","answer":"In ideal conditions, the max temperature is 149°F. Max temp depends on the ambient temperature around the sauna. Infrared saunas will provide detox benefits between 120–130°F, especially the Far-Infrared only models (Solstice and Pod). Saunas will not always reach their maximum temperature as ambient and seasonal variations in temp greatly impact this number."}]}]}]},{"id":"mask","name":"Red Light Face Mask","subtitle":"Radiant Red Light Therapy Mask","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Radiant Red Light Therapy Mask"},{"type":"p","text":"Multi-wavelength light therapy mask. Food-grade silica gel with FDA-certified material."},{"type":"specs","items":[{"label":"Red","value":"660–850nm (55mW/cm²)"},{"label":"Amber","value":"605nm (16mW/cm²)"},{"label":"Blue","value":"460nm (71mW/cm²)"},{"label":"Use","value":"10 min/day, 1–2×"},{"label":"Battery (Max)","value":"~40 min"},{"label":"Battery (Min)","value":"~1 hr+"}]}]},{"key":"warranty","title":"Warranty","blocks":[{"type":"h","text":"Replacement Tracking"}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"How often to use?","answer":"10 min/day, 1–2 times."},{"question":"Battery life?","answer":"~40 min max setting, ~1hr+ min setting."},{"question":"FDA approved?","answer":"Material is FDA-certified. Device approval applied for."},{"question":"What are the nm (wavelengths) for the different lights?","answer":"Red: 660–850 nm. Amber: 605 nm. Blue: 460 nm."},{"question":"What is the irradiance for each light?","answer":"Blue Light: 71 mW/cm². Amber Light: 16 mW/cm². Red Light: 55 mW/cm². NIR: 55 mW/cm²."},{"question":"What is the mask made of?","answer":"Food-grade silica gel. The silica gel material has FDA certification."},{"question":"How often can you use the mask?","answer":"10 minutes a day, one or two times a day."},{"question":"Is the mask FDA approved?","answer":"We have applied and expect approval."}]}]}]},{"id":"rltpanel","name":"Red Light Therapy Panel","subtitle":"Sauna Add-On Accessory","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Red Light Therapy (RLT) Panel Add-On"},{"type":"p","text":"The RLT panel is a dedicated add-on therapy module used in compatible Sun Home sauna configurations. It operates independently from sauna heating controls."},{"type":"specs","items":[{"label":"Modes","value":"RED and NIR (near-infrared)"},{"label":"Typical Session","value":"20 minutes, at least 3x per week"},{"label":"Recommended Distance","value":"6 to 24 inches from panel"},{"label":"Control Style","value":"On-panel side controls (time + mode)"},{"label":"Power","value":"Independent of sauna heat controls"}]}]},{"key":"installation","title":"Installation","blocks":[{"type":"h","text":"Mounting Guidance"},{"type":"list","items":["Panel mounts to sauna glass door using included bolts and protective plastic washers.","Pass bolts through glass and thread into RLT panel per hardware alignment.","Confirm panel is secure and wiring path is not pinched before energizing."]},{"type":"warn","severity":"warning","text":"Use protective eyewear when operating RLT. Remain seated during use, especially in hot sessions where visibility can be reduced."}]}]},{"id":"blanket","name":"Sauna Blanket","subtitle":"Infrared Sauna Blanket","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Infrared Sauna Blanket"},{"type":"p","text":"Far-infrared blanket with state-of-the-art EMF shielding. Non-toxic waterproof polyurethane."},{"type":"specs","items":[{"label":"Heat","value":"Far-infrared only"},{"label":"Material","value":"Non-toxic waterproof PU"},{"label":"EMF","value":"<0.5 micro teslas"},{"label":"Size","value":"71\" × 71\""},{"label":"Max Interior","value":"~65\""},{"label":"Weight","value":"~15 lbs"}]}]},{"key":"warranty","title":"Warranty & Replacement","blocks":[{"type":"h","text":"Replacement Tracking"}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"Common Issues"}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"h","text":"Frequently Asked Questions"}]}]},{"id":"tvaddon","name":"Smart TV Add-On","subtitle":"Sauna TV Mounting Kit","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Smart TV Add-On"},{"type":"p","text":"The Smart TV Add-On is a mounting kit that allows installation of a TV inside compatible sauna models. Compatible with the Luminar 5 and Eclipse 4 only."},{"type":"h","text":"Compatibility"},{"type":"table","headers":["Model","Compatible","Notes"],"rows":[["Luminar 5","Yes","Requires plug adapter (sent from Synapse) + 2x4 wood slabs for ceiling mount"],["Eclipse 4","Yes","Comes with pre-installed 120V electrical plug for TV"],["Luminar 2","No","Not compatible"],["Eclipse 2","No","Not compatible"]]}]},{"key":"installation","title":"Installation","blocks":[{"type":"h","text":"General Installation (Both Models)"},{"type":"list","items":["Fish the power cord down from the ceiling into the mounting rod and into the TV","Any HDMI or additional cords should be fished through the mounting rod as well","Ensure all cord connections are secure before powering on"]},{"type":"h","text":"Eclipse 4 Installation"},{"type":"list","items":["The Eclipse 4 comes with a 120V electrical plug that does not have a male connection – this is specifically meant for the TV Add-On","If the customer does not have the TV Add-On, this plug can be left unplugged","Mount the TV to the right-most corner, above the Red Light Therapy panel that is mounted to the glass"]},{"type":"h","text":"Luminar 5 Installation"},{"type":"list","items":["The Luminar 5 does NOT come with a pre-installed plug for the TV – a plug adapter must be sent separately from Synapse","SKU: ECLIPSE4PWRCRD – This is an extension cord with one end lopped off. The 2 hots and ground are wired into the Luminar power box to provide power to the cord.","Two 2x4 slabs of wood are needed to secure the TV mount in the ceiling of the Luminar 5","Mount the TV in front of the seam that separates the two glass window panels"]},{"type":"warn","severity":"warning","text":"The Luminar 5 requires manual wiring into the power box. If the customer is not comfortable with electrical work, recommend a licensed electrician for this step."},{"type":"h","text":"Parts Reference"},{"type":"table","headers":["SKU","Description","Used For"],"rows":[["ECLIPSE4PWRCRD","Extension cord (one end lopped off) – wire 2 hots + ground into power box","Luminar 5 TV power connection"]]},{"type":"warn","severity":"info","text":"The ECLIPSE4PWRCRD SKU must be ordered manually from Synapse for Luminar 5 installations. It is not included with the TV Add-On kit when purchased for a Luminar."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"faq","items":[{"question":"Which saunas are compatible with the TV Add-On?","answer":"Luminar 5 and Eclipse 4 only. The Luminar 2 and Eclipse 2 are not compatible."},{"question":"Does the Eclipse 4 need any extra parts?","answer":"No – the Eclipse 4 comes with a pre-installed 120V plug for the TV. Just mount and connect."},{"question":"Does the Luminar 5 need extra parts?","answer":"Yes – a plug adapter (SKU: ECLIPSE4PWRCRD) must be sent from Synapse. Two 2x4 wood slabs are also needed to secure the ceiling mount."},{"question":"What is the unused plug in the Eclipse 4?","answer":"It’s the pre-installed 120V connection for the TV Add-On. It can be left unplugged safely if the customer doesn’t have the add-on."},{"question":"Where does the TV mount in each model?","answer":"Eclipse 4: right-most corner above the RLT panel on the glass. Luminar 5: in front of the seam between the two glass window panels."},{"question":"What size is the TV?","answer":"Approximately 23.5 inches."},{"question":"Does the TV come with a mount?","answer":"Yes, the TV now comes with a mount. Previously, when we first started selling the add-ons, a mount was not sent but we've since upgraded to include one."},{"question":"If a customer wants to purchase a mount and it did not come with one, what should I advise?","answer":"This mount from Amazon will work: https://www.amazon.com/dp/B000WXIFS4"},{"question":"Can we purchase a mount for the customer?","answer":"Yes, Cayla or John can order one for the customer if they insist on us covering the cost of the mount."},{"question":"Where does the TV get mounted in the sauna?","answer":"Eclipse Models: Mounted on the interior wall. Luminar Models: Mounted inside the cabin. Refer to the installation guide for exact placement."},{"question":"What saunas can the TV be used in?","answer":"Currently the TV is able to be added in the Eclipse 4 and the Luminar 5 models."},{"question":"Where does the power cord for the TV go?","answer":"Eclipse Models: The power cord routes through the interior wall. Luminar Models: The power cord routes inside the cabin. Refer to the installation guide for exact routing."},{"question":"Do we have an installation guide for the TV?","answer":"Contact the team for the latest TV installation guide."}]}]}]},{"id":"solaris","name":"Solaris Saunas","subtitle":"Traditional Outdoor Sauna - S & M","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Solaris Traditional Outdoor Sauna"},{"type":"p","text":"Solaris is a handcrafted, made-to-order traditional outdoor sauna line with high-output HUUM Wi-Fi-enabled heaters, premium European craftsmanship, and pre-assembled delivery."},{"type":"table","headers":["Model","Product Link","Capacity","Exterior Size (W x H x D)"],"rows":[["Solaris S","https://sunhomesaunas.com/products/sun-home-solaris-traditional-sauna-small","2 - 4 people","90.1\" x 94.5\" x 68.9\""],["Solaris M","https://sunhomesaunas.com/products/sun-home-solaris-traditional-sauna-medium","4 - 6 people","90.1\" x 94.5\" x 90.1\""]]},{"type":"h","text":"Solaris S Specifications"},{"type":"specs","items":[{"label":"Width","value":"90.1\""},{"label":"Height","value":"94.5\""},{"label":"Depth","value":"68.9\""},{"label":"Weight","value":"1697.56 lbs"},{"label":"Power Supply","value":"240V, 25A"},{"label":"Sauna Cabin Height","value":"79 inches"},{"label":"Cubic Footage","value":"224 cubic feet"},{"label":"Style Notes","value":"Compact heater, double-level seating"}]},{"type":"h","text":"Solaris M Specifications"},{"type":"specs","items":[{"label":"Width","value":"90.1\""},{"label":"Height","value":"94.5\""},{"label":"Depth","value":"90.1\""},{"label":"Weight","value":"1873.93 lbs"},{"label":"Power Supply","value":"240V, 40A"},{"label":"Sauna Cabin Height","value":"79 inches"},{"label":"Cubic Footage","value":"287 cubic feet"},{"label":"Style Notes","value":"Family friendly, balanced space"}]},{"type":"warn","severity":"info","text":"Heat-up time depends on ambient temperature. Solaris is handcrafted and made-to-order with an estimated 3-4 month lead time from purchase to delivery."}]},{"key":"features","title":"Key Features","blocks":[{"type":"h","text":"The Sun Home Difference (Solaris)"},{"type":"list","items":["European craftsmanship: hand-crafted in Europe using time-honored methods and modern production technology.","Pre-assembled excellence: over 100 hours of precision assembly, delivered pre-assembled and plug-and-play ready for final professional hookup.","220°F+ high-output heaters: HUUM Wi-Fi-enabled traditional heaters for powerful, consistent heat.","Superior thermal insulation: high-density insulation injected within frame for faster heat-up and improved efficiency.","Non-toxic premium materials: low-VOC woods and carefully selected components for a clean sauna environment.","Built to last: Thermory wood frame with marine-grade stainless steel reinforcement for long-term weather resistance."]}]},{"key":"installation","title":"Installation & Electrical","blocks":[{"type":"h","text":"Setup Model"},{"type":"warn","severity":"warning","text":"Solaris should be installed and energized by a qualified electrician. Always match model-specific amperage requirements."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"h","text":"Frequently Asked Questions"},{"type":"faq","items":[{"question":"Traditional saunas were formerly customizable. What are the new standard features?","answer":"Black Color, Stacked Benches, Warm Yellow Light, Double-pane clear tempered glass. All sauna features are listed on the \"Unique\" link on the product description pages online."},{"question":"What comes included with each traditional sauna?","answer":"All standard features listed above plus accessories per the product page. Contact the team for the full included-items list for each model."}]}]}]},{"id":"solstice","name":"Solstice Saunas","subtitle":"Far-Infrared Saunas (Manufactured by Sunlighten)","sections":[{"key":"overview","title":"Overview","blocks":[{"type":"h","text":"Solstice Far-Infrared Saunas"},{"type":"p","text":"The Solstice line is Sun Home's far-infrared sauna series, manufactured by Sunlighten (Signature series). These saunas use patented SoloCarbon® far-infrared heater technology that delivers clinically-proven 99% effective far infrared at the optimal 9.4 micron wavelength. Available in 1, 2, 3, and 4-person configurations."},{"type":"h","text":"Key Features"},{"type":"list","items":["SoloCarbon® patented far-infrared heater technology","99% effective far infrared at 9.4 microns","Virtually zero EMF output","Available in Basswood or Eucalyptus wood","Chromotherapy lighting included","No floor heater (wall-mounted panels only)"]},{"type":"h","text":"Solstice 1 (1-Person) Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"37.8\" × 39.8\" × 77.7\" (includes 2\" feet)"},{"label":"Door Opening","value":"28\""},{"label":"Heaters","value":"8 FIR SoloCarbon panels"},{"label":"Electrical","value":"120V / 20A dedicated circuit"},{"label":"Plug","value":"NEMA 5-20P"},{"label":"Weight (Eucalyptus)","value":"428 lbs"}]},{"type":"h","text":"Solstice 2 (2-Person) Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"50.9\" × 45.9\" × 77.7\" (includes 2\" feet)"},{"label":"Interior (W×D×H)","value":"45.4\" × 39.9\" × 70.3\""},{"label":"Bench","value":"45.2\" × 20.2\" × 19.5\"H"},{"label":"Door Opening","value":"28\""},{"label":"Heaters","value":"9 FIR SoloCarbon panels"},{"label":"Electrical","value":"120V / 2,006W / 20A"},{"label":"Plug","value":"NEMA 5-20P (dedicated 20A circuit required)"},{"label":"Weight (Basswood)","value":"438 lbs"},{"label":"Weight (Eucalyptus)","value":"522 lbs"}]},{"type":"h","text":"Solstice 3 (3-Person) Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"62.3\" × 45.9\" × 77.7\" (includes 2\" feet)"},{"label":"Interior (W×D×H)","value":"56.8\" × 39.9\" × 70.3\""},{"label":"Bench","value":"56.6\" × 20.2\" × 19.5\"H"},{"label":"Door Opening","value":"28\""},{"label":"Heaters","value":"10 FIR SoloCarbon panels"},{"label":"Electrical","value":"120V / 2,250W / 20A"},{"label":"Plug","value":"NEMA 5-20P (dedicated 20A circuit required)"},{"label":"Weight (Basswood)","value":"516 lbs"},{"label":"Weight (Eucalyptus)","value":"622 lbs"}]},{"type":"h","text":"Solstice 4 (4-Person) Specifications"},{"type":"specs","items":[{"label":"Exterior (W×D×H)","value":"80.9\" × 56.1\" × 77.7\" (includes 2\" feet)"},{"label":"Interior (W×D×H)","value":"74.8\" × 50\" × 70.3\""},{"label":"Bench","value":"74.6\" × 20.2\" × 19.5\"H (L-shaped)"},{"label":"Door Opening","value":"28\""},{"label":"Heaters","value":"10 FIR SoloCarbon panels"},{"label":"Electrical","value":"240V / 2,750W / 20A"},{"label":"Plug","value":"NEMA 6-20P (dedicated 240V 20A circuit required)"},{"label":"Weight (Basswood)","value":"693 lbs"},{"label":"Weight (Eucalyptus)","value":"779 lbs"}]},{"type":"warn","severity":"warning","text":"The Solstice 4 requires 240V (NEMA 6-20P) — different from the Solstice 1/2/3 which use 120V. Do NOT plug a Solstice 4 into a 120V outlet."},{"type":"h","text":"Installation Clearance (All Models)"},{"type":"specs","items":[{"label":"Wall Clearance","value":"4\" minimum on all sides"},{"label":"Ceiling Clearance","value":"12\" minimum above sauna"},{"label":"Power Cord","value":"10 ft, exits from back left of roof (facing sauna)"}]},{"type":"warn","severity":"warning","text":"Do NOT install a GFCI or AFCI breaker for any Solstice sauna — these will trip during normal operation. Use a standard breaker only."},{"type":"h","text":"Model Comparison"},{"type":"table","headers":["","Solstice 1","Solstice 2","Solstice 3","Solstice 4"],"rows":[["Exterior Width","37.8\"","50.9\"","62.3\"","80.9\""],["Exterior Depth","39.8\"","45.9\"","45.9\"","56.1\""],["Height","77.7\"","77.7\"","77.7\"","77.7\""],["FIR Heaters","8","9","10","10"],["Voltage","120V","120V","120V","240V"],["Plug","NEMA 5-20","NEMA 5-20","NEMA 5-20","NEMA 6-20"],["Bench Style","Standard","Standard","Standard","L-Shaped"]]},{"type":"h","text":"Heating Performance"},{"type":"specs","items":[{"label":"Max Temperature","value":"~145°F (many customers find 140°F delivers great results)"},{"label":"Heat-Up Rate (to 120°F)","value":"~1°F per minute from room temp"},{"label":"Heat-Up Rate (120–140°F)","value":"2–5 minutes per degree"},{"label":"Time to Peak Temp","value":"~2 hours to reach 144–146°F (varies by ambient temp)"}]},{"type":"warn","severity":"warning","text":"The Solstice should be installed indoors or in a controlled environment on a dedicated electrical circuit. Exposure to moisture, insects, or rodents can cause damage not covered under warranty."}]},{"key":"troubleshooting","title":"Troubleshooting","blocks":[{"type":"h","text":"Common Issues"},{"type":"p","text":"The Solstice saunas are manufactured by Sunlighten (Signature series). For detailed troubleshooting, reference the Sunlighten Signature user manual."}]},{"key":"faqs","title":"FAQs","blocks":[{"type":"h","text":"Frequently Asked Questions"}]}]}]}